Privacy Policy

Last Updated: May 15, 2024

Synic LLC ("Company," "we," "us," or "our") operates avatarheaven.com ("Website"), where we provide high-quality, AI-generated stock photo bundles for purchase. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Website or purchase our products. By using the Website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Website.

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use the Website.

1.1 Information You Provide

• Purchase Information: When you buy a photo bundle, we collect your name, email address, and payment information (e.g., credit card details processed through Stripe).
• Contact Information: If you contact us (e.g., via email), we collect your name, email address, and any other information you provide.

1.2 Information Collected Automatically

• Usage Data: We collect information about your interactions with the Website, such as your IP address, browser type, operating system, pages visited, and timestamps, using cookies or similar technologies.
• Google Analytics: We use Google Analytics to collect data about Website usage, including how visitors navigate the site, time spent on pages, and referral sources. Google Analytics may use cookies and similar technologies to track this information. For more details, see Google's Privacy Policy at https://policies.google.com/privacy.

2. How We Use Your Information

We use your information to:

• Process and fulfill your purchases, including sending you download links for photo bundles via email.
• Communicate with you about your purchase, updates, or customer support inquiries.
• Improve the Website and our services by analyzing usage trends and preferences (e.g., via Google Analytics data).
• Comply with legal obligations or protect our rights and interests.

3. How We Share Your Information

We do not sell or rent your personal information. We may share it with:

• Service Providers:
  • Stripe: We use Stripe to process payments. Stripe collects and processes your payment information (e.g., credit card details) on our behalf. Stripe's use of your data is governed by its Privacy Policy at https://stripe.com/privacy.
  • Google Analytics: We share usage data with Google Analytics to analyze Website performance. Google may use this data according to its Privacy Policy.
• Legal Compliance: Authorities or parties as required by law, such as in response to a subpoena or to prevent fraud.
• Business Transfers: If we sell or transfer our business, your information may be included in the assets transferred.

4. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., via Google Analytics) to enhance your experience, analyze usage, and deliver relevant content. Cookies may store preferences or track your activity on the Website. You can manage cookie preferences through your browser settings or opt out of Google Analytics tracking via the Google Analytics Opt-Out Browser Add-On. Disabling cookies may affect Website functionality.

5. Your Rights and Choices

Depending on your location, you may have rights under privacy laws, such as:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your data, subject to legal retention requirements.
• Opt-Out: Opt out of marketing emails by clicking "unsubscribe" in our emails or opt out of Google Analytics tracking as noted above.

To exercise these rights, contact us at hello@synic.io. We will respond within the timeframes required by law (e.g., 30 days under GDPR, 45 days under CCPA).

6. Data Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Stripe handles payment security, and we rely on their safeguards for that data. However, no online transmission is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law:

• Purchase-related data (e.g., name, email, payment confirmation) may be kept for up to 7 years for accounting or legal purposes.
• Usage data from Google Analytics is retained according to Google's retention settings (typically 26 months by default) unless adjusted by us.

8. International Data Transfers

If you are outside the United States, your information may be transferred to and processed in the United States. Stripe and Google Analytics may also transfer data to their servers (e.g., in the U.S.). We ensure such transfers comply with applicable laws (e.g., GDPR safeguards like Standard Contractual Clauses for EU data).

9. Third-Party Links

The Website may contain links to third-party sites (e.g., Stripe, Google Analytics). We are not responsible for their privacy practices, and you should review their policies.

10. Children's Privacy

Our Website is not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on the Website with a revised "Last Updated" date. Your continued use of the Website after changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

• Email: hello@synic.io
• Address: Northwest Registered Agent LLC, 522 W RIVERSIDE AVE STE N, SPOKANE, 99201